Privacy Policy

Last Updated: October 23, 2026

GlowUp AI (“we”, “us”, “our”) operates glowupai.vip, an online service that lets you upload a photo and receive AI-generated hairstyle, makeup, and outfit recommendations together with preview images. This Privacy Policy explains what information we collect, how we use it, with whom it is shared, and the choices and rights you have.

By creating an account or using the service, you agree to this policy.

1. Information We Collect

Account information

You need an account to use the service. When you register or log in, we collect your email address, display name, and profile picture, either from the sign-in method you choose or from information you enter yourself.

Photos and styling requests

To generate results, we collect:

  • the photo you upload;
  • the occasion or scene you select, and any written description or instructions you add;
  • the images generated for you, together with a record of each request (date, scene, and status), shown in your history.

Uploaded photos and generated images are automatically deleted 30 days after the request is processed. You can view and download your results from your history at any time during this 30-day period. Non-image request records (such as the date and type of a request) may be kept for longer as described in Section 7. Written descriptions are automatically screened for prohibited content before a request is processed.

Credits and purchases

We maintain a service-credit balance tied to your account and keep records of credit purchases, spending, and related transactions. We do not receive or store your full card number; payments are handled by our payment processor.

Referral information

If you use our invite feature, we generate a personal referral code for you and record sign-ups attributed to that code.

Technical and usage information

When you visit the site, we automatically collect limited information such as your IP address, browser and device type, pages viewed, and the time and date of your visit. We use this information to operate the service, prevent abuse, and understand general usage patterns.

Information we do not collect

We do not ask for your home address or phone number, and we do not collect location data.

2. Sign in with Google

You may register and log in using Sign in with Google. When you authorize this, we receive only the following basic Google profile data (standard scopes: openid, profile, email):

  1. your Google account email address;
  2. your public display name;
  3. your Google profile picture;
  4. the unique account identifier bound to your Google account.

How we use Google data

We use this information only to create and bind your account, authenticate your login, display your name and picture within the service, send important service and account notices, and verify ownership for account recovery.

We will not:

  • request access to Gmail, Drive, Contacts, Calendar, Location, Photos, or any other Google data beyond the profile and email scopes listed above;
  • sell, rent, or trade Google account data; or
  • use it for any purpose not described in this policy.

Retention of Google data

Google profile and email data is kept for as long as your account remains active. When your account is deleted, it is permanently removed from our active systems within 30 days, with residual copies in backups expiring as those backups rotate.

Revoking access

You may withdraw Google’s authorization at any time in your Google account settings: https://myaccount.google.com/permissions, or contact us at [email protected] to unbind your Google login. Revoking access does not delete your account; contact us if you also want it deleted.

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.

3. How We Process Your Photos

Generating your preview requires image-processing capabilities operated by our third-party AI service providers. When you submit a request, the photo you upload, together with your selected scene and written instructions, is sent to these providers so they can produce the requested result on our behalf. The resulting image is returned to us and made available in your account.

  • Providers receive your photo and instructions only to fulfill your request, and are not permitted to use them for their own purposes such as advertising or building independent profiles about you.
  • Your uploaded photo and the generated image are automatically deleted 30 days after the request is processed, both from our systems and as instructed to our providers.
  • You can ask us to delete a specific photo or result before the 30-day period ends (see Section 7).

4. How We Use Your Information

We use the information described above to:

  • create and manage your account and authenticate logins;
  • process styling requests and deliver generated images;
  • maintain your credit balance, purchases, and transaction history;
  • provide customer support and respond to requests;
  • send essential service and account notices (we do not send promotional email unless you opt in);
  • screen requests for prohibited or abusive use; and
  • maintain security, prevent fraud, and troubleshoot problems.

5. Sharing and Service Providers

We do not sell your personal information, and we never share it except in the following limited circumstances:

  • Identity provider: Google LLC provides sign-in services when you choose “Sign in with Google”, under its own privacy policy at https://policies.google.com/privacy.
  • AI image-processing providers: receive your uploaded photo and request instructions solely to generate your results, as described in Section 3.
  • Payment processor: handles credit purchases and any recurring subscription billing on our behalf and receives the payment details you enter at checkout. It processes your data under its own privacy policy.
  • Infrastructure and professional providers: hosting and other technical service providers may process limited data while operating the service on our behalf.
  • Legal and safety: we may disclose information if required by law or where we reasonably believe it is necessary to protect our rights, the safety of our users, or to prevent fraud or abuse.
  • Business changes: in connection with a merger, acquisition, or asset sale, information may be transferred, subject to continued protection consistent with this policy.

6. Payments and Subscriptions

Credit purchases and, where offered, monthly subscriptions are billed by our payment processor. We do not store full payment card numbers. Subscriptions renew automatically until cancelled. You can manage or cancel a recurring subscription through the subscription management option in your account, or contact us at [email protected] and we will assist. Credits remain available according to the credit terms shown on the site.

7. Data Retention and Deletion

  • Uploaded photos and generated images: automatically deleted 30 days after the request is processed. Please download any results you want to keep within that period.
  • Request history: after the 30-day period, a non-image record (date, scene, and request status) may remain in your history; the photos and images themselves no longer exist.
  • Early deletion: you can ask us to delete individual photos and results at any time, and we complete verified deletion requests within 30 days. Copies held in routine backups are removed as those backups cycle.
  • Account and sign-in data: kept while your account is active and deleted within 30 days of account deletion.
  • Transaction records: purchase and billing records (which do not include full card numbers) are retained for as long as required for accounting, tax, and legal obligations.
  • Security and abuse data: limited technical and log data is retained only for as long as needed for security and operational purposes.

8. Cookies

We use a small number of cookies and similar browser storage that are necessary for the service to work, such as keeping you logged in and maintaining your session. You can block or delete cookies through your browser settings, but some parts of the service may not function without them.

9. Security

We use reasonable technical and organizational measures to protect your information, including encryption of data in transit, restricted access to personal data, and vetted service providers. No method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security. If we become aware of a data breach affecting your personal information, we will act in accordance with applicable law.

10. Your Rights and Choices

Depending on where you live, you may have the right to:

  • access the personal information we hold about you and receive a copy;
  • request correction of inaccurate information;
  • request early deletion of your photos, results, or account;
  • object to or restrict certain processing;
  • withdraw consent, such as revoking Google access; and
  • lodge a complaint with your local data protection authority.

We do not sell personal information and do not treat users differently for exercising these rights. To exercise any right, email [email protected]. We may need to verify your identity before acting on a request.

11. International Data Transfers

The service is operated globally, and your information may be processed in countries other than your own, including by the providers described above. Where required, appropriate safeguards are in place to protect your information under this policy and applicable law.

12. Children’s Privacy

The service is not intended for anyone under 13 (or the higher minimum age required in your region), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, including through a Google account, contact us and we will delete it promptly.

13. Links to Other Sites

The service may contain links to websites we do not operate. We are not responsible for their content or privacy practices, and we encourage you to read their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date, and significant changes will be communicated by email to registered users where appropriate.

15. Contact Us

For questions about this policy, your photos and generated images, account deletion, Google login unbinding, or any other privacy request, contact us at [email protected].